Coaching in a NutshellEver on the lookout for practical, plain English explanations of basic concepts relating to training and development, I was glad to come upon the description of a coach offered by the International Public Management Association for Human Resources (IPMA-HR).
As part of their answer to the question, "What are the differences between coaching and mentoring?" the IPMA-HR sums up the role of the coach as follows.
- Helps shift the world view of the client (the person being coached) in a way that opens up new possibilities for action.
- Often draws on assessment data from the client and others to increase the client's awareness of areas for development and set goals and a plan for reaching them.
- Assists the client in staying focused on an area of improvement or learning objective to achieve the desired outcome(s) or change.
- Explores possibilities and potential resulting outcomes.
- Helps the client identify values and passions and align them with professional goals.
- Works with a client to discover the answers from within.
- Listens, make inquiries, and observes/reflects.
- Generally asks powerful, thought-provoking questions that tap the inherent wisdom and creativity of the client